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Bidra med feedbackWhy they can't put a sign that lobby is closed, it's just too much more work. I'm sure others feel the same. out, go to the door, find his locked and 3 more cars got in the drive thru line while they test the door. thanks for giving up the EXTRA-MILE for the usa!
This store is absolutely awful! Went here to get food at Midnight when the store is open until 1am and after waiting 20 minutes to order in the drive thru the employee tells us they are only giving food to door dash drivers...are you kidding me? Why even show the store is open if you are not serving food??? What a joke... Then we have to keep waiting in their mile long drive thru just to be able to leave with nothing because their employees are too lazy to made a few flipping tacos...
I went thru the drive thru tonight and orders the #8 and in the bold letters it says doritos locos tacos supreme well, last time I ordered that (from a different location) there was no sour cream or tomatoes so I checked before driving off. Well, it was missing so I drove back around and asked for tonatoes and sour cream. They said to pull up and they will make it right. Then I look a little closer and under the bold letters it says supreme and regular in smaller writing. They still totally took care of me! They were fast and professional and even though they are a little further out than the Taco Bell closer to my house, totally worth the extra 5 minutes. Even with the extra drive time I still got home faster than I would have at the closer location.
Have gone up 2 times now to get breakfast at about 9 today and in past around same time so a hour past open time at least. Same manager of older lady ignore the speaker so go knock since paid on the app. She says we are not open both times. I say it says 8am on the window and the app. This time since I said the time she says there truck is there so not open. And says I'm not arguing and walks away. I wanted a simple reason why both times I have came up and she was there both times but not give an opology or a reasonable explanation why she can't make our order. If truck was there then like when I managed have people there to help. Don't say we not open then slam the glass in my face cause you know your wrong. Never going back to that one and calling corporate over how unprofessional this is handled along with lack of communication to stores. If they are not going to ever be open when said the store and corporate need to change it like they did for the midrivers location off 70
I’m so mad. Just got my order back to my house after waiting in a very long line (which is… whatever). Well, guess what?? Missing a Crunchwrap Supreme, a Cinnabon Delight, didn’t have any of the sauces we requested, no napkins, AND I didn’t even get a receipt. Plus, the food was terribly made and cold. I even checked the screen after placing the order, and everything had been entered correctly. Then, when the guy handed me our food (which was over $40), I asked if that bag had everything in it… to which the window guy simply blew me off. My instincts told me to check the bag, but there was a long line behind me and I was anxious to get home and eat. Then…… boom. The ridiculous description I gave at the top. Unbelievable. To say I’m dissatisfied would be an understatement. What an insult and embarrassment.