Jet's America Inc - Sterling Heights

Very dissatisfied. Previous best pizza nearby they are just a pizza joint. Ordered small thin crust expects it to be cut into squares (which does not change business), and overpriced $15.00.

I was very disappointed with my pizza that I had the other day. This was the second time I had ordered pizza from them with in the last two years. Both times they ere tasteless, very light on the toppings. They are over priced,even when they have specials it is more than the competitions.that will be my last time I order from jets. Hungry howies has the best deep dish pizza, you always get plenty of toppings

Use to be the best. Now it 's just ridiculous prices and an app that fails constantly. Then you have to call to place the order and argue with some 18 year old manager that doesn 't want to honor coupon prices, and tell you how you have to call the company that made the app to get your money back, because their app isn 't Jets. I worked as a store manager for Jets for 6 years. Since Eugene passed, it 's become a true corporation.

Ordered 70 dollars worth of pizza for my family to only have it delivered burned. Called them for over an hour and nobody is answering the phone. So my husband comes home and I drives up there. The door was locked and a man looks at me and turn around and walked away. Then a lady looks at me. They Ignoring me now. So I called again while I'm standing at the door. No answer. All I wanted was my pizza to be remade or give me a refund. I'm highly upset at jets in Clinton Township. They could have came to the door and said something to me instead of ignoring me

Today I tried to order a pizza and on the Jets Pizza Website I saw that there was a promotion coupon for 20% off if you text your order in. So I tried to text my order in and I received a link back to complete the order. When I went to complete the order, I notices that there were additional items in my order that I did not order. I also noticed that the items I ordered were wrong. So I called my local jets for help and the manager told me that he could not help me as he has never used this service. So I contacted Jets Customer Service and the representative told me that she could connect me to a voice mail where I could leave a message for my concern or I could fill a form out. I asked what about my pizza order today, she said I am sorry but there is nothing I can do for you. So I contacted my local Dominos and placed an order. This was the worst customer service I have ever had. I have been a reward member with Jets and now after this experience I will never go back to Jets Pizza. If this is how the company advertises and doesn't honor their ads then I don't need to waste my money with them. Very Very Poor Customer Relations!!!!!