Mcdonalds - Stockton-on-Tees

This is around the third time that I have had an item missing from my order even though they have made us park up which you expect them to get your order correct. You are also meant to get stickers at the moment with your meal. With the Big Mac meal you are meant to get 4 stickers it said on the board as we ordered. The cups where you are meant to get your other stickers did not have anything on it. I am very dissatisfied with the service from here and I am now feeling very reluctant to come back!

Drive through staff send you to a bay to wait. All the bays and even the disabled spots are taken up by the plague of McDelivery drivers and their parked/abandoned cars. Inside is similar, unable to get anywhere near the counter for delivery bags laid on the floor. Thats if you manage to get past the crowd of rude drivers who are constantly barking orders at the staff. I regularly witness the McDelivery drivers attempting to break the land speed record. McRacetrack. I hope that McDonald's is able to deal with these on going issues.

Absolutely ridiculous, Staff can't even make sure all your order is all there,unfortunately I made the mistake of not checking, so wasn't worth going all the way back,for missing items, waited while for the order,which can't be helped ,however to get home.with part order missing is just ridiculous.Never will.use this restaurant again, been couple times now,with issues each time so not just one off.so won't be back.

Came through the drive thru at 8:45 today (21/07/2023) and I was served by a small girl at the end window. Her attitude was absolutely disgusting and it needs to be addressed. When I got the the window and she handed over my order, I checked the bag and noticed that the Big Mac was missing. When I told her it was missing she abruptly replied “it is in the bag”. Why would I lie about that? After I showed her it was not in there, she took the bag off me and requested a Big Mac. She then handed me the bag and said ‘here’s another Big Mac for you’ implying that I had somehow removed the Big Mac previously so I could get an extra for free. I then said excuse me and she just muttered ‘for god sake’. I then parked up after she turned away from me and realised a portion of fries was missing as well! That girl is obviously not happy in her role and I would advise that she should not be customer facing if she can’t at least act polite and friendly to customers.

Absolutely rotten, order turned up with half my order missing, chips were half full and not even cooked, coke was flat, avoid wolviston mcdonalds at all costs, worst one in the country by far , would give it 0 stars if I could !!!