Costa Coffee - Stoke-on-Trent

Came in to buy coffee and the Staff were busy talking to eachother on the radios. Work should be fun but not at the expense of customers time waiting to pay for a product will definitely not go back to that particular store.

Walked to Longton Costa last night to pick up a takeaway coffee whilst exercising with friends. The hours on the door state that it was open until 9. At 8.30 the door was locked, and when we challenged this we were told it was only the drive thru that is open at this time. There is nothing online or on the door that states this. Come on Costa, either advertise your hours properly, or else deal with the staff that are locking up before time.

Chloe,what a manageress!!;always smiling and wanting to help.A real credit to this company! Well done Chloe!

We came at 18:46 on Sunday to buy some takeaway coffee. They said that they are closed and can’t let us in because of insurance reasons. But it says it works till 19:00 on the door

It's a good place to go for a nice coffee and chat with friends .