Kroger Bakery - Stone Mountain

The customer service is quite poor; they often don't have any carts available. The staff in the seafood department can be very unfriendly, and management appears to be indifferent. It's definitely not the same as it was when we first moved to the area 10 years ago.

I visited this Kroger to get a money order, but upon my arrival, I was told that the money service was closed. When I asked why, a staff member explained that they were "going through some changes." I mentioned that this was the second store I had tried, as I had already gone to the one on Flat Shoals, where another employee simply shrugged her shoulders, showing no concern. The service here was terrible.

Great customer service, the store employees are very friendly.

Their grocery pickup is a hot mess. I love the one at Oak Rd and Five Forks... but this one on Rockbridge sucks. Horrible customer service and a suboptimal setup

I've seen improvements here lately. It's less often that I see boxes/products stacked up in the middle of an aisle, and whenever I do it's only because someone is standing there stocking. The employees are doing an excellent job at keeping the lines orderly even with customers scattered six feet apart. I won't be using the pharmacy again after they lost my prescription. On Friday I was told they'd received my prescription and it's be ready in an hour. Over the next three days I had to call several times to be told that they never had the prescription, maybe I'd sent it to another Kroger. I had to call my doctor, who had to call in a new prescription to CVS, who had it ready in thirty minutes.Kroger found my prescription the next day.