Feedback
Bidra med feedbackThe rooms were freezing cold when we arrived, took a long time to warm up. Only a thin blanket on the beds. No TV channel guide. The free breakfast a little skimpy, no milk for the cereal, no waffle mix left.
On the plus side, the woman at the front desk was very sweet and friendly. The shower in our room had great water pressure and the bed was comfortable. Sadly, the rest of the story…”back” door to the hotel didn’t lock. Reported to them and they confirmed that there was no lock. What? Several towels were stained. Pull out bed hadn’t been pulled out in I don’t know how long. Filthy. There was confetti in the pullout and no bedding. We cancelled a future reservation. AmericInn used to be a place we could count on. Very sad.
Get back on the highway and go to another exit, and find another place. The hallway is not air conditioned so the hallway is like a steambath. The bathroom is shameful more like what I would expect from a low budget place. I am posting photos of the paint job in the bathroom, which is typical of the paint job in the hallways. The person in charge of maintenance (probably the owner) should realize that you can't paint patches on the wall you just have to paint the whole wall. There was a hair in the tub and there is mold where the plastic shower surround meets the plaster. Again, I am posting photos. I have stayed at many hotels, some fancy, some not, but I expect basic cleanliness and maintenance at the very least. Breakfast was not bad not the best but not bad. The carpeting in the room appeared to be new. My daughter told me the hotel gave her the creeps and I regretted our stay. I would call Wyndham but I am hoping that they see this review.
This hotel is located in a small town with limited hotel options. It is by far the best option available in this location. It's showing a little age but is by far the best hotel available in the area. The facility is clean and the staff is attentive and helpful. Breakfast could be a little better but it is passable. I will stay at this hotel in the future.
We were in Streator for a family gathering. The check-in was a smooth process with a friendly and welcoming person. We found a room to be clean with a comfortable bed, and we are returning for another family event this coming weekend and have requested the same room.