Bruegger's Bagels - Strongsville

I hadn’t been here in a while, and stopped for a quick bite to go, on my way to an event. There were a few people in line, and at least 5 employees behind the counter. When I got to the counter, I was greeted with “What do you want?” I ordered the farmhouse and half a dozen bagels (3 plain and 3 blueberry), and a tub of cream cheese. When I got to the order fulfillment counter, I was told they were out of plain and had only 1 blueberry left. No word on when more might be coming out. I had to choose other flavors that were second or even third choices. I wasn’t given the option to get the bagels sliced, but once I saw how they were sliced, I was glad I didn’t ask for sliced. Not one bagel I saw was sliced evenly all were on a diagonal or with very thin bottom and very thick tops. My sandwich ingredients were just sort of thrown on. Additionally, there wasn’t a plastic, disposable knife to be seen anywhere, and I wasn’t offered one either. Employees were too busy to ask. Bagels were hard when we had some later that day, and my sandwich wasn’t great. Completely disappointed in the overall experience. Not pleased with the food quality compared to price either. Next time I want to spend almost $20 on bagels, I’ll go elsewhere. Bruegger’s was a total waste of money and time.

The bagels are good . The sandwiches are messy . I ordered my bagel toasted but it was not . There is a wide selection of bagels The staff seem to be over worked . The cashier was polite but the guy making the sandwiches was obviously stressed because he got annoyed that I came to see the area he was working in . I’d order to go Cz the place is chaotic.

We got catering very early this morning. Almost too early. But staff was very friendly and accommodating. And food was delicious. Big hit at the office.

Just did an interview here and the people were really nice and the hiring manager was nice as well! They hooked me up with a soda while I waited and it smelled really good! Atmosphere seemed chill and laid back, definitely a change from my old job

I ordered online and when i got there my order was not ready. They had yelled out that they are not taking any in house orders and only completing doordash orders because they were low on bagels. There was only 2 workers and majority of the time it was one younger girl up front alone. After an hour and a half i finally got to speak to someone and she fought with me and told me the order on the shelf was mine, but it was not at all what i ordered. I eventually got my order and had them remake my coffee. I got home and 2 bagels were missing and they were undercooked.