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Bidra med feedbackWe visited this location for Sensory Sunday as a change from going to the Glen Burnie location. It became quickly evident that the customer service was worse in Annapolis. There were 4 staff members with 3 families present for the 9am early opening. It took several minutes to get any service to check in, order food or use the tickets. One of the machines broke during play and I let staff know so they could fix it/mark it as such and I was asked what you want in response. Unfortunate service and will not return.
I originally came here from Greenbelt in Prince Georges to pay my farewells to my beloved animatronics. (CEC I hate you so much for removing them) And it was surely memorable. The price was cheaper then the ones in PG, but the food and pizza is better there. I loved the pizza, it came out nice and hot, but like I said, it was better back home. I observed it lacked the seasoning on the crust. The location also had a 2-Stage and is 1 of the last 2 locations in Maryland to still have the bots. Helen was growing MOLD on her face, and you could clearly see it. Munch was molding too but not as much. Pasqually was also dead too. Not moving at all. The space was super small, but the games were good. It was also VERY CLEAN, (other than the mold) honestly, a great experience for me to watch my childhood replay for the final time.Kid-friendliness: Literally a restaurant made for kids.
The size of the location is perfect, not too big and not too small. It is divided nicely into two sections, one of younger kids games and old kids games which is great for us since we have younger kids. It is easy to navigate and keep eyes on the kids (vs a place like hyperkids where it's chaos! Love the stamps at the door to make sure who comes together/leaves today but both times we've been, nonody was checking the stamps as we left. Must add that the pizza is verg tasty too. This is a great, safe place to have fun with the kiddos!
I bought my baby here for his second birthday, I bought 3 cards 30 mins each $60) 5 minutes literally 5 minutes into the day one of the kids lose the card and I ask if they can replace the card out of curiosity we just bought it I had my receipt. She says no. Management sucks respectfully.
My son celebrate his birthday here. Thank you chuck E cheese give him a amazing birthday party. Food. Service and game all good. They have technician maintain the game machine. Food are amazing. Manager is the awesome man. Thank
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