White Moon Coffee Shop - Sylva

I called in to order, was told they don't take orders over the phone to use the online ordering. I decided to just order in person. I went in and ordered two things for breakfast that they had on their website that I was going to order over the phone. The guy working the counter seemed confused by my order of toast with jam and a smoothie. The menu on their website is not their menu? After a long convoluted process of putting the order in the guy tells me they only have orange marmalade and included is a picture of the EXACT amount of marmalade I paid $1.50 for. Honestly like smaller than a medicine cups worth. Covered maybe one slice of their 2 smallish sourdough toast slices they gave me if I really stretched it. Then he tells me no pineapple for the smoothie and instead of offering money back or an alternative, he told me to find another ingredient on their menu. It's also weird they present themselves as being a very independent local place with fresh ingredients, but for my smoothie pulled out a bag of frozen Dole brand berries. Also there was like 4 customers in a place that can't take phone orders? This whole experience cost me $15. No clue how they have such high star rating, but y'all need to demand more out of your eating establishments if you think this is acceptable.

We were only in Sylva for two days and we came to white moon twice lol. Their iced lavender latte with oat milk and the fruitcake were amazing. Really sweet baristas and a beautiful outdoor area to enjoy the view and good coffee. Thank you, white moon!! :

Adorable coffee brunch spot on the way to Asheville in a cute little town! Came back for a weekend trip and wow the breakfast Sammy is bomb (harissa and yummy eggs). Perfect place to get some work done too!

This place has been my second home while being a student at western carolina university the past four years. I?ve seen this place grow from the two owners don cecelia to a full staff of cool, creative, and friendly people. Being a regular customer all these years, I?ve become close friends with the owners and staff and know everything they serve is top notch and sourced from the best places. The shop has always felt warm and inviting and bursting with creativity and innovation. If ya get a chance to go, try out the avocado smash with a fried egg, the brass monkey or a simple iced latte. Can?t rave about the spot enough. Such a gem in Sylva. ?

Coconut Spice Latte is delicious. This spot is so very cute. The bathroom is cuter than any bathroom has a right to look. Staff was super friendly. ????????????