Golden Palace - Tandridge

It saddens me to submit any negative review, but this place failed to deliver on so many levels. I'd been here a long time ago when the table prep and service was professional, the ambience inviting, and food quite delicious Fast forward to now, and all was very dismal by comparison as well as poor value for money. Little attention to detail (ugly menu, no spoons provided, no water offered), zero ambience (poor lighting, constant takeaway phone within earshot, cliched Chinese music played too high), slow service (ignored for the most part), and very bland tasteless food (which also had little visual appeal). If things get so bad that a business fails to care about what it does, it should really get out of it and hand over the reins to someone who does ASAP. Very disappointing.

Took my family for the £22 per head buffet which was simply a restricted order what you like from the menu, and came with various strong warnings in the small print. Starter mixed platter was the best part and to be fair was tasty with some good flavours. The mains all tasted the same with no real individual flavourings which was a shame. We managed to demolish half the mains until full and then asked if we could take what was left home rather than waste it. We were told this is not allowed, we then pointed out how ridiculous this was. They then offered several takeaway containers for £5 so we could take what was left home, which was a joke considering the cost of the meal, drinks and the 11% service charge, we swiftly got the bill and awkwardly left. How to lose a returning customer 101…

Have used the Golden Palace for years, usually as a take away as the decor is pretty old style but the food is consistently good . I love crab with blackbean and chilli and as long as I give them a few days notice, they're happy to get the crab in and cook it for me.

Always good Had the Sunday Buffet good service good food, friendly staff fair price.

We had 2 vegetarians and 2 meat eaters and all were very happy! Lots of variety and yummy tastes! One member of staff was a bit grumpy. But hey, we all have days like that.