Lotus House - Thurrock

Got a new Menu only a month old, but guest what I ordered the same meal that i had a month ago gone up £2+ £1 For a bag . Profiteering NO justification for these prise increases, taking the public for a ride. Jumping on the band wagon to get more money out of the customer. LOTUS HOUSE SHAME!!!!!!!!!!

Having used this takeaway for over 20 years I am saddened to inform you that the quality of food is not what it was noodles were tasteless with no flavour whatsoever and the 4 pieces of processed chicken were not fit for human consumption (even cat would not eat it)Curry was just as bad same thing 4 pieces of processed chicken would suggest owners serve up edible or go back to what they were doing before and stop ruining the reputation of good quality takeaway

In hearing the local feedback on the news mgt of the Chinese Ona visit home I thought I would try it and make up my own mind. Playing it safe I just ordered a pancake roll. Well I’m glad I didn’t order more. One bit in abs I had a mouth full of oil….. I could squeeze the oil out and probably fry chips nearly all night. Straight into the bin. Glad I didn’t order any more! What a shame. A place that for 30 years has been the best place to grab a nice Chinese meal…. Gone.

Been using lotus house for many years. Spend on average approx £50 per week . This place is getting worse by the week since Amanda and Kye left. Phone order Through for collection as now they don’t deliver to our area ? . Every week I end Up waiting over half hour in the shop for our food ? What’s the point of phoning In a order . More annoying is the fact that more than once they have not given Us all what we order . We phone and get told either come and get it or we didn’t Order it ,although we have been charged for it ? Their attitude is appalling. Hope They loose all of their business because they will definitely be losing ours. Their Loss approx £200 per month .

I wanted to say Thankyou lotus house For my big order delivered on Friday 16th for 13 people Food was on time hot and everything there We all thoroughly enjoyed it .