Madison St Diner - Topeka

Slow down. It took over half an hour to order food, 40 minutes to get food (cook salads, no cooking involved) and another 40 minutes to get a ticket for food. Very nice staff, but it's a hotel restaurant. Certainly they deal with large groups, conventions, etc. all the time. Sure, it's not the first time the place was busy.

If i could give zero stars I would. One of the worst experiences of my life. I had a very hangry baby and all the server Shannon wanted to do was talk about me and my kids to other customers and make me feel horrible. I had to get my food togo took a hour for food. Some food wasn't cooked, some was over cooked and don't get me started on the amount of pepper on mine. Will never go here again. Server had zero right on how she treated me and talking bad about me and my kids to other customers. Unprofessional

This was maybe the worst experience I have ever had in 31 years of being alive and eating at a restaurant. We waited 15 minutes for the waiter to get to us, 10 minutes for our drinks, 10 minutes until she came back to take our orders, 20 mintues for a burger and grilled chicken. The chicken came out undercooked. It was pink and raw in the middle. Sent that back. I took 1 bite into my undercooked burger. Sent that back. Rinse and repeat. It took 10-15 minutes for us to flag down the waitress, to make the complaint. She told us that we could go downstairs for the show and she would bring our food down. So we left to go downstairs for the music. We sat through the opening act and 15 minutes of the band before I went back up to check on our food. The waitress complained that I was asking to cancel our order completely. They maybe, reluctantly refunded my money, but not before they interrupted my explanation as to why I feel I should not need to pay for food we never got. -5 stars. Garbage. Go to anywhere else. Anywhere.

Their Facebook page is totally wrong. All of their sites say they are open until 10 pm but was told they close at 9:30 pm. All the menus they picture, (including the ones that say current menu) are not current. We were told they don't have anything we planned to order. And they are supposed to offer room service, told we would have to go down. They were NOT busy.

Very hard to find the place. When we got there we asked about seating and whether or not we need a reservation and the hostess been informed us that she needed to check with the chef to make sure that they would be enough food. which I thought was very odd. We declined to eat there