Panda House Chinese - Union

I used to really enjoy this restaurant. I've been coming here for as long as I can remember and it was the only Chinese restaurant I ever visited. Unfortunately, since the new owners took over, the food has changed and it just isn't the same. It's not bad, but it doesn't match the quality it used to have. I've found a new spot that I prefer now.

This is some of the best sticky rice I've ever had! Normally, I would just throw away the white rice that comes with my meal, but this was pure gold!

I had hair in my shrimp fried rice. I'm African American. I actually never had a problem, but to see hair in my food, it was disgusting.

I ordered egg drop wonton soup, egg rolls, french fries and general tso chicken. The food was good but the service was not. I was told they only accept credit cards and to present my ID and debit card to the driver. I had no issue doing so. I was given a delivery time of 39 minutes maximum. Over an hour and 2 phone calls later, I was told my food was left on the porch in the cold. I didn't receive a call nor did my doorbell ring. The restaurant told me they used an UBER driver and they would speak to them. Not sure if that's true because I've never been asked to have my ID and debit card ready to show by Uber. I think the restaurant should have better communication with its customers and whoever is delivering the food. The food was good but cold. Not sure if I'd order again.

Fantastic customer service. Will call and handle any issues on the phone asap instead of wiating till you get there. Best chinese takeout in the area bar none.Will keep eating here for sure.