Gyro Joint Nj - Union City

They use greek gyro strips that sat in a dish all day, barely put on any meat, fluff the dish with salad and pita and the one guy they have in the front speaks no english. Place is beat up, the guy had to wake up the manager who was asleep in the back. Big disappointment in every way.

Terrible ambiance and service was abrasive. Price of food was high for the amount I was served.

Honestly we like this place, but over the years of ordering here there has been multiple times where I order and it's accepted, but when I go there to pick it up and it's closed. Don't say you're open when you're not, and it's not right to make me fight for my money back when I didn't receive food for it because you decided to close when it says that you're open.

Ordered on UberEats for their Buy1 Get1 promo. When I arrived, only 1 item was prepared. I asked why and the woman at the counter said i only added 1 item to the cart. Apparently you have to add the same item twice to get the promo, even though the item itself says buy 1 get 1 free . So then I asked can they just make the 2nd item since I essentially paid for both, and she said no. She called her boss and he said it 's my fault so I have to take it up with UberEats.I tried explaining to him that even if I made the mistake, they got paid for both items, but he refused. I then had to call UE and wait on hold, and after maybe 15-20min of being on the phone, the woman made the 2nd item for me.Non-existent customer service. Also while waiting on hold, I saw a cockroach at the front of the restaurant by the window.

This place has the worst employees I've ever encountered. They never answer the phone, and when you bring it to their attention, they just don't seem to care. It's really frustrating.