Smashburger - Universal City

Beautiful clean atmosphere, great customer service, well-informed employees and especially DELICIOUS BURGERS. I had the truffle mushroom dicks. Definitely give Umami Burger a run for her money, for less.

I really enjoyed the Smashfries, those alone were four stars. The burger was fine, nothing exceptional, and a little over sauced. The people behind the counter was nice. I paid 14 dollars for a burger and the fries, not terrible for City Walk, but Karl Strauss is a better option if you're willing to sit down.

OK I’m a fair guy, there’s nothing to this. It’s way too overpriced, the fries are always cold, you have to buy everything separately, and I just don’t get why everyone loves this place. The two star is generous IMO. Please remember to give this review a thumbs up!

Food was ok, staff was great but came in with a coupon that said free sin City burger. They said A. They don't have the burger and B. You have to order a double patty burger to get this offer. Not happy with the false advertising, but it not this locations fault. However I would say that $10 for these burgers is a collosal waste of money.

Price was high. Order was missing the avocado I paid extra for. I went back to get them to make it right and after the girl argued with the cook to give me more than once slice of avocado they handed the 4 small slices to me in a fry holder. I could hear they were cursing in the back amongst each other. Went to eat the burger and had so much salt on it that I had to throw it away. Because of the trouble I didn't feel I could go back inside and get any help. Overall worst service I've ever had and worst burger I've ever tasted. Very very very dissatisfied. Horrible experience.