Hardee's - Upper Sandusky

I ordered a super sausage combo. The lady struggled to see the screen (no problem). She typed in no biscuit when I said no egg. The lady making my sandwich caught it, though. What we didn't catch is that the lady at the register rang me up for a super bacon. I understand she had trouble seeing the screen, and I didn't leave the restaurant yet. So, there's no issue yet. I let her know my order was wrong, and I requested the super sausage. The lady making sandwiches stepped away. The lady that was at the register fixed my sandwich. When she did, she picked out the hardest biscuit she could find. It feels like it was cooked yesterday. I knew it once I grabbed it. That means she knew it as well. I thanked her for fixing it, but I got no pleasantries in return. It was like I was wrong for asking for what I originally asked for. The lady making the sandwich came back in as I was leaving and presented with pleasantries as I departed. That was great customer service on her part, but it didn't fix my total experience today. Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 1 Service: 2 Atmosphere: 5

Stopped while travelling through to grab a quick cheeseburger and drink. That is all, just a cheeseburger and drink. How hard can that be to make right. Well, they are really good at screwing up food. The cheeseburger was cold and tasted like one of those nasty microwave burgers you get at 7-11 at 2 in the morning. It didn't even taste like it was real beef, I think they fry them up early and then nuke them and put them on the bun. Worst cheeseburger I have had in a long time. I got a Dr Pepper and my wife got a coke. Neither tasted like it was supposed to. They tasted like carbonated something, but not like Coke or Dr Pepper. You wonder why there are never any cars in a Hardees parking lot, it is because they suck. Service: Take out Service: 3 Atmosphere: 2

Workers are unbelievably rude and not hygienic Watched someone burp on the food and than when we stepped out of like they said they read my mind .

Service: Dine in Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes: Grilled Cheese Bacon Thick Burger, Western Bacon Cheeseburger

Food was cold even though we waited 10 minutes for it to be ready and no other customers ahead of us. Hashrounds were stale and oil in fryer old. Coffee in urn on counter cold. It's was barely 9 am. I'm disappointed. Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1