Mcdonald's - Urbandale

I was quite disappointed with my experience. The burgers I received were nearly raw, with only the edges cooked; the centers were completely undercooked. This is unacceptable and poses a serious health risk, potentially leading to food poisoning. I strongly advise against eating or ordering from this restaurant in the future.

I just went through the drive-thru and ordered a McDouble and a large fries. I ended up paying over $6 for what turned out to be a regular cheeseburger instead of a double. What a joke! It's frustrating that the employees expect to earn $15 an hour while they can't even get a simple order right. I won't be coming back again!

I attempted to order a smoothie with my meal, but they informed me they didn't have it. I also asked about their slushies, only to be told they had just two flavors available. At that point, I decided to change my order to just a sandwich and fries with no salt. It took a total of 12 minutes to receive my order—considering fries typically only take five minutes to prepare, this was inexcusable. To make matters worse, the fries were soggy and tasted like they had old grease, and the burger was still raw on the inside. It’s baffling how a restaurant can run out of basic items that customers want. Overall, I was very disappointed, and I won't be returning to this McDonald's.

The McDonald's put onions on both sandwiches causing us to not be able to eat them and also causing my friend who is deathly allergic to onions to end up in the er.

I?ve been standing at the front counter for eight minutes while the young man does everything except take my order. I?m the only one at the counter, and he can?t prioritize an incoming guest over refilling the milk bath and letting the kitchen get started on my order while he messes with that. I?m going to the store on Urbandale drive. What a waste of my time.