Jimmy John's - Utica

If I could give -5 I wouldAbsolutely horribleDi not even recieve half the stuff that I wanted on my subMy coworkers same wayI do not recommend this place at allI will never order againAnd we paid $55.00 so here is a pic of where it ended up ,right in the dumpster .

I would give this third world dictator restaurant owner a zero, but I was concerned the algorithm would have just not recorded it as if I skipped not giving any star. While the food was fine, it wasn't at all what was presented on Uber. Evidently the big crispy roast beef sub sandwich is no longer selling. Not even with American cheese. My Uber points awarded me a free sandwich. But the Utica Boss and owner of this establishment waited til delivery at doorstep to call me telling me he can't delivery a free sandwich to my loved one in his motel room unless I paid for it. Seems to me that's his responsibility to contact Uber, NOT a customer to whom I was told from his employee on the phone that the order is all set and paid for. I don't mind paying for the item I ordered at full price without Uber reward being used, but the lack of communication between owner and Uber is pathetic, let alone the allowing me to believe the order was all set and paid for was just as pathetic. But the owner waiting to drive all the way to doorstep of my loved one to btch about extra money to his face THEN calling me to explain HE would suffer the loss of it was a freebie was unacceptable. That's his problem between the agreement of policies between him and Uber not dragging me an honest customer in the middle! Perhaps the real culprit is Uber and not the restaurant owner, I get it. But how will I ever know unless HE straightens this issue out with Uber. For until he does, it reflects in part on his establishment as much as Uber.

Food is alright. But kinda a rip off. Behold my $9 sandwich. Not worth the price.

BEST PLACE TO GET A SANDWITCH CAW CAWTHERE WAS NO JIMMY INSIDE CAW CAW, KIND OF DISSAPOINTED CAW CAW

My family got three sandwiches here and not a single one was correct. Guy behind the counter was super slow, which would have been understandable if he got the sandwiches right.