Cold Stone Creamery - Van Nuys

Was very busy last night but still managed to take my order fast, thanked me for waiting and all while being very nice, it was my first time here and the girl with glasses gave me a really good delicious recommendation will b coming back asap for anothercustom shake. Best milkshake I ever had. Strawberry cheesecake is definitely worth a try!!

I ordered a medium and they really just filled a small cup and put it into a medium cup and called it good lol i should?ve figured something was weird when the girl gave me the order before i could even say my name lolll

Best Customer Service Ever The Employees there are extremely nice and they make sure you're happy with your order highly recommend.

The ice cream was so good and one of cold stone staff she was serving me ,she was super nice friendly her name was YaraAsk about her when you go there Thank you Yara Cold StoneFor making my day

They suck! Paying almost $20 for an ice cream they made that looks terrible and small portion. My daughter thought her ice cream was already melted . Never again spending my money here . They need to train these young kids they hire too!!!