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Bidra med feedbackNice hotel, friendly staff. Wake up at 2 am very hot and could not adjust air contemp down. It reported the next morning at the reception after I was awake all night, and someone came into the room and verified it was not functional and asked if I wanted a maintenance call. I didn't point out that I'll check soon. Dinner was average and expensive $29 for Strip Loin. Brocolli was stolen, but raw. Breakfast was good. I asked for a walk in the shower when I had a knee injury, but got a bathtub/shower. The same person who checked for ac checked me out and did not offer a discount or a recommendation to a manager or a reasonable explanation for air cone not operational. It would be the question “do they know about these problems and simply ignore them”?. I didn’t have a shower because I couldn’t negotiate the bathtub, so not the “no hot water problem”. I feel if they offered me a discount, I would have rated it higher because I would have considered myself a potentially returning customer. Pillows under pillow cases were yellow, which was very nasty. Must protect waterproof covers over pillows. Costco kirkwood coffee in the room. Cheap curtains that would not completely open to enjoy the street view as they were painted so tight on the curtain bar. Windows would only open a few inches from bottom to top. Hotel is operated on a low budget. Sorry, like another spectator said, I really wanted it to be a great experience, but probably not back.
We are now frequent flyers on the no hot water plan at the Charley Creek Inn. No longer an excuse for this and I 'm tired of the lame excuses and shoulder shrugging about the problem. A beautiful hotel that cannot deliver hot water to your room because you didn 't get up early enough is just wrong. This place is not cheap and guests deserve better. No more...
Beautifully restored hotel! Very interesting history! Reasonably priced! Service was excellent! We felt like we were at the Palmer House in Chicago! But only 50 mins from home not 3 hours! Looks like Wabash has some real gems we didn’t know about! We will definitely visit again!
Very good sampling of local and international wines
I can't tell you how much I wanted to love this property. Easy to park, easy to check in. Wonderful lobby and atmosphere. Clean, classy and great service. They even gave me an opportunity for a free wine tasting at the wine store near lobby. There is also a candy shop and an amazing restaurant on site (I'll review separately, but loved it! . So, we checked into our room. Very clean, no musty smells, a few antique pieces and just the perfect size. The bed wasn't very supportive, but absolutely adequate and clean. Housekeeping even brought up extra pillows!! I had requested this online, but have never had staff remember to actually bring them at other properties. So we settled in, then went to dinner and a concert at the very nearby Honeywell Center. After a wonderful evening, went back to our room to relax. The Temperature was easy to adjust but there was no where close to the bed to plug in my phone to charge. Wifi was great too. Had a good sleep. We got up around 830 or so to get showered and ready to go to breakfast in the restaurant. My husband got out of the bathroom and said the shower didn't work. I went in...............NO HOT water, not even lukewarm. I could have possibly tolerated this at a paid camping site, but a $189 a night hotel?? NOPE. Remember those green gardening cans you watered your flowers with?? That had more pressure than the shower......................I told front desk at check out but they said nothing nor acted like this was even an issue. I wish I could say we will drive another 2.5 hours to see a show and stay at this hotel again, but cannot risk not being able to shower in a hotel in the morning. I will drive that far again for the honeywell center, that place is wonderful and trust me, worth it. I would love to return to this property if they can find a solution to the lack of pressure and hot water.............so sad. What potential this place has!!