Spunkmeyers Pub Grill - Wadsworth

I don't usually leave bad reviews, but the man was so rough. My wife and I decided to come for our four-year wedding anniversary, and we were incredibly disappointed. Let me say that, my wife and I regularly went to Spunkmeyer?s under their old property. Under new property, we have remained disappointed. Last time we were there, they completely forgot my wife and had to recharge her. This time our waiting time was only twenty minutes for a server. I ordered a caramel bourbon drink and my wife ordered a diet coke. The bourbon drink already melted with the ice, tasted completely watered, and our waitress apologized to the way the shrimp looked. It was a piece of caramel that sat on the rim in phase and only looked sloppy. My wife? Diet Coke was flat and she asked for withdrawal. It still ended on our bill. We waited for another forty minutes for food and it came cold and otherwise inconspicuous. I have the Philly cheese steak that was lukewarm and gummy. It seemed from the taste that it was sitting on the window for a while before our server brought it over. I couldn't finish it when my stomach was upset. My wife ordered cheeseries that were cold when they came to her. She barely ate her. We actually asked about the bill when our waitress brought our food because we knew it would wait so long. Our waitress apologized for the lack of service, but honestly, it is a hard excuse to accept if there was no attempt to appease the customer. Honestly disappointed and would rather have gone to the Taco Bell at night? I think my wife and I have no chance to give Spunkmeyers. We're not back.

We used to love this place, but since they've remodeled the service has gone down hill and the menu has shrunk to nothing special. Hope they make some changes, really used to like this place.

Just stopped in for drinks with friends and had a good time with the friendly staff Jen(cherry bomb), Jennifer and Haley were great.

Excellent service, fast friendly and delicious food! I wish we lived closer because we would go at least once a week!!! They are remodeling the inside and it's looking great but absolutely great outdoor bar! We are looking forward to the next time! ?

A little slow on service but the food is always so great! Nashville Hot Chicken has a great sauce with a little kick. Also love their shrimp.