Firehouse Subs Highland Row - Waterford

All right, I wouldn't go back. I think they have to work at the service, and the quality of bread was not to my standard. It seemed like everything was out of a bag. I had no feeling it was something special. I would have made a better sandwich at home, and the price you pay would expect it to be spectacular.

Seriously one of the best subs I've ever had. Grabbed a free medium Italian sub with a TMobile coupon and it was so good! This place rivals some of the local sandwiche places. Definitely going back.

Whoever lost their fingernail Thursday 5/19/22 yea I found it in the second half of my hook ladder. For anyone that thinks maybe it's lettuce.... trust me it's not, it was in my mouth when I found it. BARF!!!!! Also whoever you are I know you knew and had to have been bleeding cause there's a good chunk of meat stuck on that nail.

I really do not have too much to say here. I was not impressed with the sub I ordered/received. I ordered the Engineer sub, and the cashier originally took my order as the New York Steamer; I am not sure how the two sound similar, but it was caught before I paid and them making the order. The Engineer is a smoked turkey breast sub with Swiss cheese, sauteed mushrooms, lettuce, tomato, onion, mayo, and deli mustard. I ordered mine large, with no mayo. I did not order anything else except for the one sub. The wait time was about eight minutes. It deceived me by making me think I had ordered what was going to be the best sub ever. But it really was not. The best way I can describe it as is microwaved Subway . The sub was not appealing/satisfying at all.

Ordered online and waited 25 minutes after my scheduled pick-up time for my meal, which was already finished. This was due to the fact that the staff did not recognize me or use its online order pickup level. Very slow service and customer service were missing. Sandwiches were good, but would probably find another position to order.