Little Caesars Pizza - Waukegan

Go to their lobby and immediately was greeted and asked if I had put an order. I told the young lady that I didn't do it and asked if I could make an order. It seems hot and ready pizzas are no longer available. The young lady refused my request to put an order for a cake. So obviously no. I called the phone to order something and shoot my hopes and dreams again. Don't waste your time. Pizza hat still tries to get up

Waited at the drive-up window for about 10 minute being ables ordered three Hot N Ready 2 pepperoni and 1 sausage) that wasn 't ready... Was told it 'll be a ten minute wait. Well ten minutes later got back to the window and then was told the order hasn 't even been prepared yet and it 'll be another ten minutes. Well twenty minutes later the order was ready. So in all out took almost a hour for Some simple HOT N READY. No explanations or apologies for the wait. VERY BAD CUSTOMER SERVICE!!!

To start off? there?s no way to start off from. Service is terrible. Hour long wait for simply 2 pizzas. That should already be in the ?Hot n Ready? section. Never seen so many angry customers at once!!! Only option they gave is ?wait? or ?money back?. Next we got cussing in the back. Yelling cus words all over the kitchen. Giving my 2 pizzas to the wrong person. Yelling at each other, closing an hour early!!! Like what type of service is that ??

Can't even cut the pizza, properly put the toppings on. And the cherry is lying about having only sausages was the best part too.

This is the worst location. There is always a line and you can expect to sit there for 30-45 minutes every time. As I type this I have been sitting here for 15 minutes and have moved up one car. They don?t allow you to go in and order. The parking/drive through is a nightmare. If you pull up and take your chance in line and decide to leave you can?t because there is only one way out once the line starts. Once the line starts you can?t park because if you do you won?t be able to get out because of the line of cars blocking you in. The only good thing about this place is the pizza is always the same. Little Caesar?s should relocate this one to an easier more accessible location. Or teach their employees how to prepare for their busy nights so people can get in and out like at all their other locations. Going on 25 minutes now and still haven't moved. I Can?t leave because I?m blocked in. Well it?s now been an hour. I got to the window and the guy was at-least apologetic about the wait. Looks to be only 2-3 people working. Phone is going crazy. This location needs some serious help. I feel bad for the guy working here basically doing all the front end and window work by himself. 1 hour and 14 minutes. What a complete waste of time.