Panera Bread - Wayne

1 of the bagels was supposed to be toasted and sliced. we got the bagels in the bag with a packaged cream cheese

Well packaged. And tasted as good as it does dining in!

The chocolate chipper always taste burnt and weird like the pans aren't cleaned. Not the best cookie anymore.

Menu in store doesn’t reflect what they actually have staff that has no clue about breakfast hours and just overall horrible experience! I go to Panera in midtown I.e 42nd street near Bryant Park 4-6 times a week and new London ct as well when. Work brings me there and service is amazing…this location needs better leadership and actual training in product knowledge as well as CUSTOMER SERVICE!!! Otherwise what’s the point

The guy at the drive in taking orders . You can barely understand him. Customers don’t know if anyone is at the drive in because they don’t say anything. Then when he takes your order he seems confused. This doesn’t look good for Panera in Wayne.After taking my order to 2 sandwiches and waiting another employee tells me to drive to pick up area. For 2 simple sandwiches. And no they were not busy. I was the only one being serviced!