Five Guys - West Bountiful

This used to be my favorite place for burgers and fries. However, during our last visit the fries were subpar and our burger order was wrong. Two of the four burgers were missing toppings, and when we brought it to the staffs attention, they reacted poorly. We had not eaten any of the food at that time, they would only fix one. The other was missing onions. The solution would have been easy, provide a side of onions for us to add ourselves.In addition, a crewmember kept sweeping around us and kicking chairs into place. This was at 7:30 PM. We will not be returning.

Top notch burgers, but $20 for a meal including fries and drink means they are stuck in that awkward space between a fast food joint and sitting down for a gourmet burger at a bar. Just please don’t compromise on quality to compensate.

Placed an order online, Showed up at the designated time.. They misplaced the order , but they communicated it well, apologized, made it all

Sooooooooooooooooooooooooooooo good. Best fries in town for sure!

I do not understand the hype that this place gets at all. Out of the few times I have been here, it has gotten worse every time. Why are their burgers so greasy? I do not know how they cook them but they just taste like peanut oil. It also feels like they steam the burgers in the tinfoil after wrapping them up. Or it could just be all the grease from the meat and other ingredients making the buns soggy. Not only that but paying $11 for a bacon cheeseburger makes no sense to me. Also, their fries are NASTY. For a medium size they probably fry 3 entire potatoes and the sodium content is INSANE. This also costs $6 which at any other fast food restaurant would get you a sandwich and sometimes a whole meal. They put some in the cups, and then add a disgusting amount on top of that to the point that the bag is soaked with grease. Also, their shakes are disgusting. It is awful that they would ever add bacon but considering the rest of their menu, I guess it makes sense. They are so watery but also overly sweet. Not only that but $5.49 for this? The employees here are also so rude so not even that is a saving grace. Also, waiting 30 minutes for this is not worth it. I would not recommend going here. If you are wanting a burger; try Tonyburgers, McDonald's, Wendy's, Burger King, even Carl's Jr., all are better and cheaper than this place.