Milano's Italian Grill - West Monroe

The wait time was crazy and this was just for a to go order that I called ahead. He told me it would take 20 mins which ended up with me sitting there for an hour.

First off. The waitress lacked in actually checking on her table. Had to flag her down to come over to us. (The place was dead mind you)As for the food, it's better than the last time I ate here but the bread needed a little flavor, however it still went well with the shrimp Alfredo , which was a little too salty. The dish was OK, but it was so big with only 5 shrimp..My main complaint is the server. She wasn't rude. But she was inconsistent. We had to get her attention to refill put glasses. Had to flag her to pickup the checks. And she never came to check on us once. Maybe she needs more training. Not sure. But that's my review.

They start you off with hot fresh baked giant bread sticks. ? I got the amazing Grilled Salmon and my girlfriend got Chicken Parmigiana,the taste of both were delicious.Staff and the hospitality we're at highest level.

Service was great! Friendly staff and atmosphere was lovely. Got the stromboli and it was huge and delicious. The bread they serve while waiting on your food was wonderful. I could have eaten it all. Highly recommend!!

We had the very worst service ever! Restaurant was so hot it was uncomfortable! We had a large party of 3 booths and we arrived a few minutes later than everyone else but the waitress was right there and didn’t bring us any breadsticks that I heard were so delicious. We had to chase her down for refills on our tea glasses. The food was good but the service just ruined the whole meal. My mother was a waitress for 35 years and taught me that full glasses are very important! Don’t know if we will go back