Dunkin' - West View

The service was efficient, but there was quite a long wait of over 45 minutes. It might be best to reconsider offering mobile pickup if the location isn’t able to manage both drive-through and in-store pickups simultaneously.

For the first time in quite a while, there was almost no line at 8:20 AM, so I was able to get through quickly. However, I received a cold small hot chai tea and they forgot to use almond milk instead of regular milk. I'm just really disappointed with this.

I'm not sure why the service at this location is consistently poor every time I visit. The staff are unfriendly and seem to ignore customers waiting to place their orders. I don't come here often, but each time I do, the experience is the same. This will likely be my last visit to this location.

Never get the same taste twice. Understaffed. Anthony the manager is unrelentless, always there holding the place together. Wish they had consistency with their drinks

We went to Dunkin' in West View Plaza, Friday June 24th @6am. The you d lady who was there was COMPLETELY ALONE. She was making drinks, cooking food, taking orders... She was doing everything!! The poor girl looked so defeated an so stressed out. However,she did not miss one thing on our $40 order. Every item was correct. We did have a pretty extended wait time, but she told usthat ahead of our order. I gave the girl every bit of cash I had in my pocket and told her to stay strong. She is clearly adedicated employee and deserves to be recognized!!