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Bidra med feedbackI just had my first Moe's pizza with Dos Rousseau today and it was amazing and the staff were very hospitable and everything was super clean! It's worth 10 stars but Google only gives us 5. My family and I will certainly be back!
The food was great! We had an amazing avacado pizza and a layered pepperoni pizza. We were a mixed group of 8, social distancing was accomodated by the waitstaff. However I did notice that the waitress served based on race. She would refill everyone's drinks except ours little things like that were noticable by myself and the group. The establishment was clean, had good parking and well lit. The only downside was the awkwardness of the waitresses behavior. Great food. For people of color with no other alternatives carryout out is the best option. ?
Saturday evening, Unfortunately for my husband and I: We decided to order Moe's Pizza in White Oak, Texas on 8/20/22. The order was a large Meat Lover's pizza with onions that cost half of it, along with hand crust. The pizza was with meat, basically no sauce, and with a thin crust. I ordered a pizza with handmade crust and gave onions to half the pizza. This onion addition should not replace the meat in any way. We were very unhappy with the cold thin Papppizze we sold. After I called the shop, I asked myself to talk to the manager John who was very nice and had very experienced customer knowledge. He was pleasant and we were offered a spare pizza or our money back. After we talked about it together, we didn't want to eat another piece of Moes Pizza. So my husband went to the store and asked John to get a refund. But the owner called me personally, not identified, and said he had made our pizza and DEMANDED to know what was wrong with it. So far this caller was unknown and did not identify as owner on this call. I told this man what was wrong and didn't call me a manager who had resolved our complaint. This man was very argumentative and there were extreme difficulties in understanding his dialogue, but not in HIS tone. We decided to get a refund. As with John, the manager, we were told that the order ticket was posted in the office and there was no problem with what we decided. My angry man had to come home for the reception that was thrown into the pizza box and back to the store. My husband was so angry at the attitude, unrest and demeanor of the owner, Sam, that he said he would never return there to eat. I will not go back to eat for a cardboard box, a rude owner who overtakes and undermines his managers and employees and skips on toppings provided to make food costs. Thank you. Mgr John And the Rudest person I spoke or treated with in years, Sam the owner, All we wanted was a great meat love pizza that was delicious and hot, ALONG with onions on one side. Honestly dissatisfied, unreasonable rudeness and unwanted personal call exposed to my cell. Sharon Salinas PS Sam don't call my personal phone again. I did not authorize a callback from an unknown number.
Excellent customer service and some of the best pizzas, cheese sticks and wings. They cook everything for perfection with the perfect snack!!! The prawn pizza was excellent!
Love the owner! His pizzas are fabulous, my favorite is the avocado. This is the only place that sells unique I pizzas. I'm an avocado lover!