Dunkin' - White Plains

I?m not the one to ever write a review but this is defenetly the expecting. The ladies here straight up rude. I get my order every day in the morning here for me and my husband. my husbands order is always, iced caramel coffee , cream with sweet coldfoam. the ladies here ALWAYS add cinnamon WHICH MY HUSBAND IS ALLERGIC TO. and i always have to tell them that i didn?t ask forit . every time i tell them they give me attitude but today they looked at me in my face and told me it comes with it and that ihave to specify in the online order that i don?t want cinnamon. I have 5 years of customers service experience?.almost 6?straight up lying to the customer and their face while blaming them the situation ??? please. also you can?t add notes on theapp for a coffee. oh not to mention the other day they put bacon in my vegetarian sandwich ?.

This location is im a good spot traffic wise so the coffee keeps flowing fresh. Service is pretty quick as well and is consistent with how it's prepared. Only thing is that the parking is a bit tight but for me it's fine. Fun fact: years agothis particular Dunkin was a KFC. Used to work down the road and remember it was KFC.

I’m sorry I normally don’t do reviews but this is by far the WORSE restaurant on central ave! These ladies never have orders ready on time because they are too busy talking or in their phones which is so unprofessional! I have an online order and because they didn’t not receive the order they didn’t want to make my order I also shown them my receipt which had the time and date on it… whoever is the manager at this location need to put better workers there’s always a long line they move so slow!!!

The staff is friendly, and the service is quick. The restaurant is wheelchair accessible, but please note that orders are for takeout only; there is no option to dine in.

Since I discovered this Dunkin' Donuts, I've visited several times for a vanilla latte, and I've been impressed by the consistent quality of the drink. I feel compelled to leave a review because I highly recommend their vanilla lattes. Additionally, the store is always kept clean.