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Bidra med feedbackMy family and I love Italian Bistro! Their food is always on point and service is friendly and attentive.
Decided to order from the Hampstead location today after reading the lowest reviews from the original in Wilmington and seeing the owner's responses. Didn't even need to check the good reviews before deciding to order. I legit just ate myself sick on this pizza. That Margherita is crazy. When I called, I got put on hold for a few minutes and they either didn't have a hold button or forgot to use it so, I heard a couple of conversations at the front counter while I waited. I taught sales and communication and have to say they handled an awkward conversation with a customer like absolute pros. The girl who took my order was exceptionally nice and took an extra moment to make polite conversation. Small stuff like that is a big deal in customer service. It was, maybe, 15 seconds of conversation so nobody was forced to wait but it made the experience much better. The delivery guy was really friendly and polite as well and they got here faster than I expected. Wish I'd gotten employee names to call them out individually. The food was great. Y'all should remember to separate cold items because my tiramisu was soup once it got here but everything else was so good, particularly the service, that I decided not to even call and let them know. We'll definitely order again.
Just had this delivered..... 25 bucks for this!! Incompetence at its best. I do still love their pizzas and will always get my pies there.
So as an Italian and a New Yorker you can believe that I grew up on good pizza. We’ll let me tell you that the pizza here was not only good but it was GREAT! The sauce is not only plentiful but sweet and tangy as I like it. The crust thin and a bit crusty, with lots of pepperoni all cooked just right and this was on a pizza that was on the shelf for slices! I only wish they had a store in Savannah! Keep up the good work I may drive all the way here to try something else! Thanks
The bruschetta app and Franco Nucci pizza were very good. I had a Moscato that was also good. Great service and affordable prices made it a hit for me!