Touch Of Italy - Wilmington

Met a friend here last week for lunch. When I first arrived I was not very hopeful as the hostess was not very welcoming/friendly. She also sat us at a booth right next to a 6 top that was having a work meeting. At the time, we were the only 2 tables in the entire place. Thankfully, the bartender served us and he was great. Very friendly and attentive. I ordered the Caesar salad with grilled shrimp and it was delicious. My friend ordered the mozzarella caprese with grilled chicken and that looked great too. The complimentary bread was also very good! I will definitely be back to try more dishes.

The food was great and so was the service. We got there early and were seated immediately. The decor is very cool. I recommend this place for a nice family meal.

My first time there and the food was delicious also 1st class service. I must say the bread served with my meal was by far the best I had in a long time at an Italian rest.

The service here was not great. My group arrived in the early afternoon (1 hour after opening) so it wasn't busy at all but the time waiting for our server took extremely long. The food took forever with no update on what was going on. After receiving my food (which was highly recommended) was not good at all. The pasta dish I ordered (Penne Vodka) was dry, very little sauce. It just was not appetizing. The attitude of the staff was unacceptable. I want to really hope we came on a bad day but yeah, I'm too sure about it. #disappointed Untill next review, @kickinitwithki (IG)

Sunday I went there with a large party. My food was good but some people in the group didn't like their food. My cousin returned her entire pizza. My issue is the customer service there sucks. It wasn't explained to me or the people at my end of the table that only the first 2 garlic breads would be complementary. The complementary ones where placed at the beginning and end of the table. Those of us in the middle didn't get any so we (not just me) asked for another one. Later when the check arrived it was on my check . I inquired about it and I felt I was given a lot of attitude from the female and male wait staff. The lady explain to me the only the first two where are complementary. I told her I did not know that so she sent the male back over. He explained the same thing she did and then said haven't you been to a restaurant before. I don't know if he was joking or not but I thought that was very rude. Then he said he would take it off this time but next time I would have to pay. I do not live in Delaware nor do I plan on coming again. This was my first and last time there. I don't feel as though he was appropriate in asking me if I've ever been to a restaurant. Prior to this incident other members of our group but maybe the staff were a bit rude. They forgot to bring my cousins drinks but remembered before they brought the checks out. If it wasn't for the attitudes and the issue with my check I may have given them 4 stars because my food was good.