Costa Coffee In Odeon Complex

Coffee great. Service not so good....the two behind the counter too busy talking to what I think was a colleague just dropping in for a long chat while scoffing his lunch at the customer side of the counter. While I did not have to wait, it seemed I was a secondary concern with nothing other than what was entirely necessary to complete the transaction.

I specifically asked for a caramel iced cappuccino with extra caramel sauce (I repeated my request with sauce 3 times), and then I was asked my age and was only allowed a decaf (which I don’t even like) and then I was given a normal cappuccino with no sauce at all. Would not recommend and will not be ordering here again.

I always enjoy this Costa because it is conveniently located with ample parking. The staff is consistently polite and friendly, and the ambiance of the place is pleasant.

This review is for Costa Coffee in Fore Street Trowbridge, which didn’t come up on the Costa Trowbridge list! I regularly call in for coffee in Costa Fore Street and I want to make particular mention of the guy with the red hair, in a ponytail. He is unfailingly polite and friendly, but I notice from my frequent visits, also how incredibly helpful he is to all customers, but very notably towards the elderly and disabled who call in there. He is a credit to your organisation. I only wish I knew his name, but he is great! Kate Elston

OMG how slow can you be when making a coffee!! There was only three of us in the queue and two of us gave up waiting. I was also going to have a piece of cake but during the wait I noticed a couple of flies inside the domes. Terrible avoid