The Angel Inn - Wiltshire

Excellent lunch, great and friendly service, food and wine. Comfortable and well appointed room, excellent breakfast.

I brought a team of 9 in total and we had a fantastic dinner, bed and breakfast. Staff were friendly, enthusiastic and attentive, all our rooms were excellent, beers at the bar were fresh and plentiful and dinner in the private room was superb. I really can’t fault our stay, and all of my guests were enormously complimentary about the Grosvenor Arms.

Hello, after thinking about this, I do feel justified to contact you to explain how I feel. Yesterday we came in for lunch and this being a lunchtime treat for my daughter her husband and my grandson, we frequent lovely restaurants and pubs to delight in good locally sourced and freshly cooked food. However, I am sorry to say we left bitterly disappointed and at a very heavy price, now before you think ‘these people aren’t used to paying for good food’ yes we are, but, to charge us £185.00 for our lunch when, I had roast pork, my daughter had roast beef and then there was 2 American burgers … 1) The burgers came with plastic cheese and a few shreds of cabbage and the fries were hardly home cooked chips but instead a handful of frozen ones … 2) My daughter had 2 slices of beef, both of which were full of gristle … She had HALF a Carrot and HALF a Parsnip !! a teaspoon of creamed leeks and likewise for cabbage, the roast potatoes were dry and hard, all obviously pre cooked. 3) I had the pork, the roast potatoes were as above and low and behold, I had HALF a Carrot and HALF a Parsnip, no brains needed to work out that between my daughter and I we had one carrot and one parsnip between us The same applies to to the vegetables, I must however compliment you on the Yorkshire pudding. 4) The ice cream choice … one tiny scoop 5) £20 discretionary service charge was added and yet not one smile came out of any of the faces of our waiting staff in fact the young girl who took our order looked liked she’d rather of been anywhere except at work and us deciding on a menu choice to her was obviously a complete hindrance! We have ate and paid for many meals lunches and suppers out at various locations but yesterdays experience sadly was a bitter disappointment and at a huge cost nearly £200 for poor meat ridiculous vegetables and surly staff. We have ate at The Lamb and Beckford Arms many times but thought we’d try yourselves. The very sad situation is I wrote this and sent it privately so the pub could have the chance to respond however I heard nothing so I sent a message again privately to ask if someone would respond nothing I then rang the pub and actually spoke to the manager I was told they’d get back to me Nothing!

Stayed here for a couple of nights, room was comfortable if a little dated. The food is excellent, just make sure you are hungry as the portions are enormous! Breakfast is absolutely fantastic possibly the best full English I can remember.

Really like this place and always better than it’s rival across the road. Lovely atmospheric interior, friendly staff and with the most impressive log fire I’ve ever seen. Always liked room 5 which overlooks the outside seating area at the back with its panelled wall, spacious bathroom and large bed. Unusually, we found dinner to be disappointing: rather cold pate and what I can only describe as “a dead risotto”; they should glistening with butter and heaped- mine just lay there flat and lifeless. And sadly rather over salted. This hurts to write this and probably wouldn’t if it wasn’t for the price. Indeed the dishes my family had though good were all on the high price side. Food must be memorable for the right reasons to attract those prices. We’ll definitely be back as we’ve been coming here for a long time but will be critically looking at the food next time. Should add that the butcombe beer was great