The Palm Indian - Wiltshire

Located seemingly in the middle of nowhere, next to a rundown petrol station, is this amazing restaurant with ample parking. I was quickly seated and served a jug of water, popadoms, and pickles. I decided to start with a mixed kebab.

The service is great from start to finish and the food is delicious we are still in the process of trying a different dish each time we go so difficult to give a favourite each time is a lovely treat and if I had to say I would most likely say the palm special is delicious

This is a large, palatial restaurant, tastefully decorated with tables thoughtfully arranged. The waiting staff are all stylishly attired. The food, however, was very hit and miss and the service disappointing. The poppadoms were tired, the onion courgette bhaji's, whilst very tasty were rather over done to a crisp. My husband declared his chicken chat delicious. My prawn shashlick dish, whilst very nice and spicy, was lack lustre in presentation, spartan of the vegetables it should have come with and wasn't served to the plate. A hot sizzler dish was just left spitting away. This dish usually comes with salad as standard, but here salad comes as an extra for £3.50. The bhindi bhaji, again full of flavour, but stringy. Drinks and starters arrived quickly main courses did not (we wondered if they ever would! . It appears we were not alone. Several other diners also complained of tardy waiting times and missing dishes. There were plenty of staff but they all seemed so chaotically busy that getting their attention was impossible.

The service at this restaurant was very disappointing! We made a reservation for a table of 15 to celebrate a 40th Birthday, but it took 30 minutes just to take our drinks order. The wine arrived uncorked and without glasses, and the Coke was priced at £4.95 for a pint and all flat. It took over an hour between serving our starter and main course, and the dishes were brought out at separate times, leaving some guests with curry but no rice, or vice versa, causing the food to go cold before the full meal arrived. One of the naan breads didn't even come until the end of the meal. The food itself was decent, but the poor service really spoiled the whole dining experience. It's a shame because the restaurant itself is modern, clean, and has a nice atmosphere. Our bill ended up being over £600 with the added service charge. I would recommend booking The Burj in Wanborough instead if you're looking for excellent Indian food and service.

We were a table of 11 who visited the palm last night. I will admit I am not a lover of Indian food I don’t like spicy however, the food was excellent, and was a perfect blend of flavours. The service was also very good could not fault either it is expensive water was 395 a bottle in and for a pint of Diet Coke, what is 4.25 each for gin and tonic was 10.25. Also be aware that they place a service charge on the bill of 10% .