Tim Hortons - Windsor On

Food much better in Canada. Service: Take out Meal type: Lunch Price per person: CA$1–10 Food: 4 Service: 5 Atmosphere: 4

I came in after work, and am standing in the line waiting to be served, watching one of the staff make smile cookies on one of the tables in the seating area with no hair net, while customers are seated around the area. No cover on the food product being produced. As someone who worked in the food service industry for years, the staff at this location is in SEVERE need of retraining, and to be taught proper food preparation techniques, also the front counter service times are absolutely terrible. I have currently been waiting 15 minutes in line with only 3 customers ahead of me. There are several staff in the back focused on the drive through, and neglecting to serve patrons at the front counter. There is absolutely ZERO reason a customer should take more than several minutes to get served a simple sandwich, or a simple beverage. Beyond horrible service times for patrons at the front counter. The drive through should absolutely not have several people working on it, and if the staff cannot perform their duties efficiently then they should be let go, and more efficient workers should be hired. As per that issue, the employees constantly tell customers that management forces them to focus on drive through. I have seen more than several complaint about this, so if the issue is not addressed I will record the issues with the restaurant, and report it to the tim hortons headquarters. Also food should NEVER be made in the public seating area.

Just now went for a coffee before work in drive thru. We used to be greeted by lady before, she was great. Today there was a guy, pretty slow and they always have an answer back at you, because you are an indian too and you don’t deserve to get served the same as a canadian, duh. I was in the line almost like 15-20 mins. The drive-thru guy kept going back and forth for one-one thing. When my turn came, he didn’t have a right coffee in hand. I told him, “can you please do it a bit faster, i am really getting late”, his answer, “we are getting late too”. for what??? you are getting late for what exactly? So freaking rude, cannot make your morning and you don’t even have a coffee now. I am never coming back.

Good coffee Service: Take out Meal type: Other Price per person: CA$1–10 Food: 3 Service: 3 Atmosphere: 3

I would go less than half star but it’s not there The worst place to deal with especially the sefish lady which is the manger there Never come back there