Dunkin' - Winston-Salem

Slowest service through both running gear thru and inside. seems underoccupied. a large hot chocolate ordered and they only filled the cup more than half. will not come back.

Service was Horrible ! The cashier was mopping up a milkshake that she spilled ! She laid the mopping against the wall and, proceeded to fix another customer's order ! I couldn't Believe that the customer allowed that ! I had been Standing there for 20mins ! As the cashier just kept getting ready to get off work ! The manager came from the drive through window and, asked had I been Helped I said No ! As I stated what my issue was she said well ok....... and took my order ! She never said Anything to the girl because all of them are Hispanic ? So No I Will Not Be Going Back To This Location They Need An Adult Manager Who Has Experience To Run This Place ??‍

Worst experience at Dunkin'! I ordered three medium coffees and two orders of Munchkins, but apparently that was too much for the kid at the drive-thru to handle. After shutting the window in my face three times, another employee came to help, and both of them had really bad attitudes. They handed me a blank receipt and then argued about my order. When everything was finally settled, the person at the drive-thru acted annoyed when I asked for straws. He just tossed them out the window and closed it without even saying thank you! I will NOT be coming back – almost $17 for my order!

Whole experience terrible. Drink was made incorrectly and while the wht i believe was the manager was pleasant, the young man Nijai, was horribly rude. Rolling his eyes and shaking his lips because I asked my drink to be corrected! I was already embarrassed to go ask for the problem to be resolved but that just made it so much worse. Thanks man who hates his job apparently ... maybe DD should vet their future employees a little better??

I was VERY disappointed trying to order the $3.00 medium Pumpkin Spice Signature latte to only be told it was regular price $5.00. I told the employees that even on the sign by where u order at it specified $3.00. The employee said sometimes they just put those signs out there . Whatever happened to customer service? DUNKIN DOUGHNUT IF U HAVE A SIGN OUT ADVERTISING A ITEM AT LEAST ADHERE TO IT. THAT IS VERY BAD BUSINESS TO NOT HONOR WHAT U ADVERTISE!!!