Chip Stop - Wolverhampton

My wife is a coeliac so has to have gluten free. We live in Wednesfield on the other side of city, but make the journey because the food is okay. Tonight, I put in my order £25.30, and was made to wait almost half an hour for the order. You’d think, surely, if people can be bothered to walk in, that they would be served first, or perhaps, have a dedicated member of staff to look after them and not have all staff pandering to Go Eat or whoever. A 30 minute wait for fish and chips is very, very poor and I shall try to find somewhere closer to home.

Was not able to order food cause they would not deliver my order with it being below £10, I wouldn’t mind but they charge you for delivery anyway so I don’t think it really matters if it just below that or not, not good customer service at all.

Have just been here. It is my local chip shop and although I am not a frequent visitor I always go here if I fancy fish and chips. The food has always been fine. However, after tonight never again. Two people in shop and one outside all of whom had been served and were waiting orders to be prepared. Four or five members of staff, including I believe the owner. No one waiting to be served. I stood at the counter for about 7 minutes with no acknowledgement whatsoever. You know the experience. the waiter in the restaurant who knows you are there and will not catch your eye under any circumstances even though they are perfectly well aware of your presence. All it takes is a polite I will be with you in just a few minutes , which none of the five could be bothered to do. So I walked out. If you cannot be bothered to acknowledge me or take three seconds to be polite, I can 't be bothered to come to your shop again. And don 't worry, I will tell lots of people about my experience. When you take customers for granted, it is time to shut up shop.

We’ve been regular customers for over a year with them. But tonight will be the last time we use them. They served and delivered food that clearly hadn’t been cooked right. Chicken that was bleeding, a meal that was supposed to have curry sauce hardly had any on. And served spicy tikka kebab meat to my mother when she asked for plain kebab. There quick enough to deliver your food. But if you complain they really don’t care. They eventually do give your money back. But make you wait over an hour for it. Which isn’t on at all, plus it’s not a full refund as they keep the delivery money which you pay for. The lady who we spoke to clearly didn’t care, and her attitude was oh well. This is disgusting, Certainly won’t be using them again. And a lot of “young kids” working in there who clearly don’t have a clue eBay there doing.

Always enjoy the food here. Nothing is too much trouble. Good quality food (Especially the battered chips! and friendly staff.