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Bidra med feedbackFirst order, they gave me like 1/3 the usual amount of noodles in the pasta (this is untouched after opening it), and they seemingly throttled our lava cakes cause they arrived in a mound of fudge cake. Then tonight at 6:30pm we ordered; (a pizza,cinnamon twists icing, buffalo wings, a 2 liter of sprite). It is now 8:15pm, the order says it's complete, but we haven'treceived any of it. We try to call the store but the line is busy and it auto hangs up on you. Terrible service 2x in a row. Iwill not be ordering again.
I’m usually a fan of this place, but tonight was disappointing. They delivered the wrong pizza, and I couldn’t get through to the restaurant; it was busy for over an hour. The app offered me a “free pizza,” but I still have to pay taxes and the delivery fee again. This is unacceptable on a Monday night. The app needs to be fixed if it can’t deliver what I ordered.
I visited this restaurant with friends and observed some concerning hygiene practices among the staff. I saw workers handling both cooked and uncooked food without wearing gloves. Additionally, a non-employee entered the premises and touched the food and utensils without washing her hands, as well as handling her phone and face, and coming into contact with the employees. Not a single employee was seen washing their hands at any point. To make matters worse, they accidentally dropped our sauce on the floor and then placed it back with the other sauces. As someone who works in fast food, I find this situation completely unacceptable.
Worst customer service I have ever received. I?m usually not one to get upset about this kind of stuff because I?ve worked restaurant life before. However I got delivered the wrong thing and I called to let them know and talked to the rudest person Ihave encounter. No apology for getting the order wrong, said a ridiculous wait time, and hung up on me.
Ordering online at night is impossible, and they seem unwilling to answer the phone. It's quite disappointing! I plan to reach out to corporate because many others have experienced similar issues with this Domino's, and I intend to make sure there are consequences for this.