Burger King - Worcester

I had a wonderful experience tonight. Alejandro was incredibly patient and helpful. He assisted us with a mistake we made on an online order and helped resolve the issue. Thank you for the excellent service!

After several visits, I’ve noticed some recurring issues with this restaurant. The food often arrives cold, the wait times are excessively long, and the staff seems unclean. I’ve decided to look for alternatives nearby that offer a better experience. It’s disappointing because I used to prefer Burger King over McDonald's, but that’s no longer the case.

About five minutes after eating, I understood why they felt that way. Now, six hours later, all three of us are feeling sick and rushing to the bathroom every 20 minutes. I don’t want to go into more detail, but I plan to return tomorrow, and I’m expecting a very unpleasant encounter with one of the staff members. It’s disgusting, and I can't believe I made the mistake of taking my daughters there. I feel guilty and extremely angry about this experience.

This place is great in a prise that I starved and it served him purpose

I bought a sandwich that was made wrong, it wasn 't the first time it happened but it was the first time I sent a message in the app informing the error. I understand that mistakes can happen. I asked for the lunch to be made according to my order. I received an email asking for more details to investigate what happened. I reported the error that had occurred and sent the information, the photo of the snack that I did not eat, the order note that showed that the order was made correctly, but the snack was not delivered as ordered.Then I received a new email giving me a discount voucher in an amount much lower than what was paid in the order. I didn 't ask for my money back or a discount for the next purchase. I just wanted my snack to be made correctly according to the order and payment made. But I only received one ahhh what a shame, we were wrong, but you will get a symbolic discount for the next purchase. This is absurd, paying for something that was done wrong and getting a discount for the mistake made by them as if they were helping me.