Holiday Inn Express Worcester Downtown - Feedback

Recently stayed at this location and had a terrible experience due to the lack of hospitality, customer service and overall lack of courtesy due to the GM Dawn...

We booked our stay back in July for this weekend and when we arrived it was a dump. The hallways were covered in filth. Our room looked destroyed, the tv was ha...

I am extremely disappointed and disgusted on the service I have received. I book a night a month ahead. I drove 16 hours to get there and they proceeded to tell...

If there was less than one star I would choose that. This was awful. The staff was nice but the hotel was super run down, lots of broken items, loud (both outsi...

Nice enough hotel- maybe a bit outdated but no complaints! Everything was clean which is the most important thing! Coffee and grab and go breakfast only include...