Premier Inn - Wyre Forest

Our expectations weren’t very high but boy were we surprised. The breakfast was amazing, well cooked and extremely tasty, probably one of the best I’ve had. We had a 2 night stay and the room was very comfy and exceptionally clean with all the amenities you would expect. The staff were very professional and attentive, we couldn’t have asked for more

Quirky place with some interesting features, friendly staff and nice extremely quiet room. Very much let down by the food which was terrible. The evening meal choice was virtually non existent and breakfast was one of the worst I have ever experienced. The buffet looked, and tasted, like it was dry, over cooked and anything but fresh and the cook was doing everything but put out freshly cooked food. The exterior door opens onto a dark car park making it difficult to find an access. Reception and the restaurant are on the 4th floor and rooms are on the second and third. There are two lifts, one so slow I couldn’t actually feel it move, the other slightly larger and faster. This in itself is quirky, but just means lots of waiting for lifts. The main worry is that anyone can just wander in off the street and have easy access to accommodation floors without being challenged. On the plus side the room was comfortable, the bed excellent, sleep undisturbed and probably the quietest night I have experienced in a very long time, certainly in a city centre hotel. On the negative side, the food, some cleanliness issues, and lack of good security.

Absolutely shocking Premier Inn please don't book this Premier Inn. Myself and my family have stayed in Premier Inn for many years and have always found them very very good. We regularly stay in Manchester Printworks Premier Inn which is first class. We booked this Premier Inn in Kidderminster for a trip to West Midlands Safari Park for our two children and it needed to be changed due to Covid. I spoke to a staff member who changed the date of our stay. I then had numerous telephone and email correspondence due to them not entering the changed booking details on their system and then said it had not been recorded. We obviously didn't stay the night first booked and were told that we had lost our money and future booking stay. Nothing they could do but was their error. Shocking customer service please please avoid.

Friendly staff clean comfy rooms central location quiet night no disturbances would return

We have stayed in this amazing building on several occasions. It is one of the better P.Is with an on site breakfast facility. When we arrived at two, our room was not ready but Caroline, John and Dan could not have been kinder and more attentive. I have mobility issues and we had had a long drive up from the West Country.. The accessible room was superbly appointed. Clean and spacious. A couple of mornings later, as we ate breakfast, there was an issue with the lifts. Our room was on the second floor, The Kitchen is on the fourth Having had the offer of even more coffee and a trip on the Evacu Chair, we decided to get me down the stairs undr my own steam. I think John was quite disappointed! The breakfast flavours are superb. The only criticism I have is that the food is tepid as it is served on cold plates from a food bar. The wet room is easy to use. The only thing with which I take issue is the dangerous position of the mirror which is on the left, the hair dryer is on the right of the wardrobe, and the kettle which is static) is by the mirror. So, with my dodgy hands, I dried my hair over an electric kettle. A very poor design. We are already planning our next visit and look forward to seeing Caroline, Dan and his brother) and John in the autumn. An excellent face for Premier Inn.