Chipotle Mexican Grill - Youngstown

This Chipotle is the absolute worst. I've visited multiple times since I work nearby, but my experiences have been disappointing. Once, I waited for at least 10 minutes without anyone acknowledging me until a staff member finally came over to assist. On another occasion, I sat at the pick-up window for over five minutes while several employees were just joking around and completely ignoring me. To top it off, the food doesn't even taste good here. I recommend going to another restaurant instead; there are plenty of places nearby that offer better service and delicious food.

This restaurant experience was truly disappointing. On my first day of classes, I stopped in for a bite after playing basketball, and the moment I walked in, a woman rolled her eyes at me without a greeting. The whole time I was in line, I felt like I was an inconvenience to her. When I finally reached the register, I mentioned to the cashier that I had a coupon for queso, and he erupted at me, saying, “You need to tell her that! Are you kidding me?” I replied, “Isn't that your job?” to which he simply said, “Ask her for the queso,” even though he was standing right next to it. Overall, the place was chaotic, and the staff were rude to customers. I definitely won't be returning.

The tacos only had a teaspoon of meat on them, and when I asked if that was the usual amount, they just looked at me with a surprised expression and said, "Yeah?" I would not recommend this place!

Worst chipotle around tri county area. I 've been coming here weekly since this place opened. One day...the store decided they were no longer going to make the fresh brewed ice tea. When it happens , it must be a special occasion since it 's about 1x a year. The dispenser is still in its righteous place but empty Last time they ran out of taco shells at 1230PM and since the register was down for over fifteen minutes they asked me to order via app. Funny, how can I order when I barely have service to load. Join the wifi... a chipotle team member urges me to do, ..We don 't have a wifi we rip off our neighbors you can join theirs A lot of times there will be eight people working in the back and I stand there, being ignored, while team members play a game of who can outlast the longest before we have to take care of the customer. Do not order the steak.I 've quit coming here. I recommend going to hot heads. Soon as I walk in I 'm greeted by the entire team and I 'm cared about.

Got lunch here with my boyfriend like we always do, it used to be out favorite chipotle so fresh and flavorful and we were excited for that. Came around 11:30 am and everything looked fresh so I was expecting the usual amazing food. This was the worst food we’ve ever had from here. Absolutely no flavor on anything but the rice! The chicken was rubbery and the salsa tasted so watery. My boyfriend got the steak wrap which had barely any meat and wasn’t even flavorful either. We used to love coming here but definitely won’t be back after $25 for a lunch that didn’t taste like anything.