Dunkin' - Ypsilanti

I wish I could give 0 stars. I went on a Tuesday afternoon and they were sold completely out of donuts, how donuts is in your name? they were also from all refreshments except the pfirsich.

I waited in line for 5 minutes and they served somebody that came in after me They are extremely rude on top of that they are racist and gave me old coffee and I asked if I can get fresh coffee the front counter cashier was rude and said something under her breath so I won’t be coming back y’all really lost a customer I’ll recommend Tim Hortons or Starbucks

I've never not had a problem with them. Their drive-through is always way too long and slow, they are always out of almost everything, and one time when I was waiting inside for over five minutes for them to take my order, not only did they never acknowledge my presence, but when I asked questions, they didn't know any of the answers and were rude! I'm never going back, which is sad because I used to love Dunkin. Go to Tim Horton's instead--it's across the street.

Visited this Dunkin’ Donuts while waiting for a client. The restaurant is surprisingly spacious a great place for quick meetings when you want to get documents or contract signed.The store appears clean but the tables are not as clean as one would hope especially to put documents on them you might get some coffee stains or some sugar stains on your document.Upon entry of the employees were all standing around but before I came in, I noticed a long line in the drive-through??‍?I ordered a small coffee and there was a discussion if I wanted it “H.O.T” I suppose because when other customers order “coffee” they (the customer) expect just that It should be cold is what the employee explained.Their customer service skills could be improved I’ve noticed while sitting there’s always a confrontational argument or discussion about the customers order. I suppose at this location to customer is never right?? 3 stars because the restaurant was clean( except for some tables), and the coffee was hot when I got it and the service was fast (after the long discussion of hot or cold)

I wish I could give zero stars, they gave my husband a plain donut Disguised as a chocolate frosted donut. They should be ashamed of themselves. Smh never coming back