Bernardo's Foothills - Yuma

This restaurant in Yuma serves the best sandwiches. The second best option doesn't even come close. I haven't tried their pizza because their sandwiches are all top quality. I have tried all of them and recommend trying them all. The staff is like the family you always wanted, not the one you were born into.

Fresh ingredients and amazing flavor, along with friendly staff! This restaurant serves the best sandwiches this side of Philadelphia. The owner is welcoming and the atmosphere is lively, making it a great spot for lunch or an early dinner.

The food at the restaurant was delicious, and the pizza was especially good. However, the cook who prepared my hot sandwich was not very friendly towards us. It seemed as though she did not appreciate us being there and was only nice to the Caucasian customers.

I recently tried this place as I was reading all these great reviews and decided to give it a try. The food was great no complaints on that. What made me not want to come back was the costumer service they provided, they were rude and when asked for things such as plates and salsas, it seemed as if they were irritated and gave attitude that we asked. I had heard that they had good salsas and wanted to try it for myself and as we ordered plenty of food I feel like I wasn’t asking for something that was worth getting attitude from, if necessary i would have paid extra for it if it was such an issue with getting some. There was a family that went in around the same time and you could tell they knew them and the treatment was completely different as they were talking smiling with them. As for us even when I ordered they did not have a single smile or any nice expressions just seemed as if they didn’t want to be there. When we finished dining in we were on our way out and said thank you regardless of the way they were and the the older lady just gave us an ugly stare and nobody responded to us. I did not talk to anyone in the restaurant about this or made a complaint because it’s obvious they were not in the mood as they couldn’t even respond to to a single thank you and no they were not busy. It was lonely with only a couple dining in so it’s not like they didn’t hear us. I am writing this review because that’s what it’s for to give feedback and a review on the place. I just hope that you guys take this feedback and change the way you make your costumers feel, yes not everyone is nice and might have a bad attitude, but as a small business your customer service should be a priority as this will bring customers back. Like I said the food was great but i will not be going back due to the customer service that was provided to us.

Have nothing bad to say about the food. But the customer service was horrible. All three Females were rude. Never had had a problem before till now. Will not be going back.