Embassy Suites By Hilton St. Louis Airport

Service beyond excellence by Jason and Andy at the front desk. Jason is friendly, knowledgeable and you justcwant to be his friend forever. The most kind person and Andy and I she was great. Lewis the shuttle driver is awesome!! And Lemar who is wonderful. Be prepared the 5p reception is chips only, very disappointing. The room are very clean and comfortable and pool is very nice. I advise breakfast when they open because if you wait the food, potatoes etc are cold unless you order an omelet.Safety: Felt safe in the pool by myself

Car broke down during a cost to coast move. Very friendly and empathetic staff. Jason at the front desk was phenomenal from check-in to extended checkout! Treated us like family and did everything he could to make sure we were well taken care of for as long as we could stay. Wish I could remember the bartenders name, she was excellent and made sure we were well fed and made the drinks tasty!

After a rough night and a blow out in our Church Bus, Chris and the entire staff, truly made this stay absolutely amazing. Chris was just as nice and courteous as he could be and went above and beyond to make us feel welcomed.Rooms: 5/5

The hallways were super hot for it to be 90+outside. Over all it wasn't too bad of a stay Our room was clean however didn't have extra toiletries had to call the front desk and WAIT to get what we needed

Appeared understaffed. Common area and room was dirty. Generally appeared to be very poorly maintained. Pool water on floors from dripping clients in most common areas and elevators. (They actually ran out of pillows and ROOM KEYS at the front desk. This is not typical of my experience at other airport area EMBASSY SUITES.