Cafe Old Nelson - Darby Township

I am new to the area (for work) and happened to stop in old Nelson on Arch St for a quick sandwich. The prices are great , the service is even better, the staff are so nice and accommodating. I have had a few bad experiences for lunch and Old Nelson is NOT one of them! I will be returning really soon… I ordered the grilled chicken and sun dried tomato pannini … I quick asked them to sub out the pesto for some mayo and did not even bat an eye! Thank you 10/10

I have never been to any Old Nelson establishment where the food wasn’t good. So when I decided to go to the store located on 15th and Arch, there were no doubts. Unfortunately, I was wrong. My sandwich was not satisfying at all. The bread was so stale that just squeezing it caused it to fall apart. My hot peppers were soft and mushy. The sandwich was very tasteless. I would say the service was pleasant, which is why I gave them 1 star. It wasn’t worth the expensive sacrifice.

Delicious food and very courteous staff! I will be back…this waffle is it wonderful.

I’ve tried to look pass the overcharging since we are downtown and its convenient but I can’t anymore. First it’s the overpriced items in the store, overpriced food then always an issue with the debit card machine knowing most people are not carrying cash around. But today was it for me, I called about 20 mins early to place an order for a breakfast sandwhich and I get into the place at 8:55 and they tell me I didn’t order anything thing, I had to read my order over again to them and tell the man you asked me if I wanted 1 eggs or 2 and then all of a sudden he remembered. First it was they are still making the sandwich and then it was oh we gave it to someone else! They need to put a better system in place as far as people ordering over the phone! Ask for a name? Ask for a number? Give an order number? Something to confirm people are paying for and taking the right food. Also two weeks ago when I again ordered over the phone they said they were still making it but they couldn’t have been because again I ordered about 20 mins ahead. I was about to leave and just say forget the food but I asked once again and the girl said oh I’m sorry it’s right here… only for me to go to work sit down and get ready to eat and it was the wrong sandwich. They need to do better and I really doubt I’ll ever spend my money there again. Overpriced and unorganized.

They had had their muffins placed in the wrong spot and I had to be at court at 8 am. I didn’t realize it was chocolate until I was in line to check in family court they they misplaced their blueberry with chocolate and had to throw it away cus I couldn’t have no open food. Long story short they told me in order to get a refund I had to dig threw the trash can at family court find the chocolate muffin that was given to me in order for a refund!!! They are ignorant especially the owner so I wouldn’t support them again EVER!!