Subway - Dunnville

This place has definitely improved from 4 or 5 years ago. Went in a few weeks ago and had a great sub!

Well this was 100% the LAST time I will ever go to Dunnville Subway. The last few times have been horrible customer service but this was the final straw (or sub, I should say) We ordered 2 subs, one cold cut combo u0026 one chicken bacon ranch. The cold cut was just sad (photo posted) had to pick off unwanted tomato’s that weren’t even asked for. But my chicken bacon ranch was the worst, first of all, you were out of shredded cheese, which I understand that, it happens. But I asked for toasted, the lady toasted it then took it out u0026 let it sit there while she doctored the other sub so by the time I got home, it was ice cold as if it was never toasted in the first place. I asked for guacamole (which is an extra charge) and was given the smallest amount I have ever had put on a sub, so little that I didn’t even taste it, let alone see it. I was given 1 scoop of chicken for an entire footlong, so the one half was just the vegetables, but wait there’s more… the half that only had the veggies was literally half empty, nothing but bread. I also pulled out a piece of green pepper that was partially rotten!!! I am actually so blown away with how poorly executed both these subs were. Do better.

Our subs were good but one of the employees were not doing things correctly he had given me COLD chicken and he wrapped our wrap wrong.

I arrived just before 8:30 PM, and they informed me that we couldn't have our subs toasted because their toaster oven was being cleaned in preparation for closing at 9 PM. Having worked at New York Fries about 20 years ago, I found it hard to believe it would be acceptable to tell a customer that our fryers were being prepped for closing so soon. It just seemed unprofessional.

This restaurant is quite inconsistent. If there were another subway nearby, I would definitely choose it instead. More often than not, my experiences here have been disappointing. I think today will be the last time I visit this location.