Baskin-robbins - Hopkinsville

This place never has anything in stock. People taking your order are hard of hearing or just don't speak English. Half the time, the person supposed to be taking orders is standing by the front door, talking to friends, not doing her job like today.....

Great place to go if you have lots of time to waste.

We went here and we ask what flavor we wanted and they say we don 't have that flavor after the third or fourth time we picked a flavor and they told us that they don 't have that flavor we eventually said what flavor do you have? They tell us The flavors they do have... We complain to corporate About the place lacking ice cream flavors also the lack of communication and they said that they contacted the Baskin-Robbins here and they said they (This Baskin-Robbins Restaurant) will contact us about our issues with their service, but we never got a phone call from them

First time visit, won't be back. 4 staff sitting at a table on break, 2 people behind the counter looked at me 4 times and ignored me as I'm standing there waiting to order some ice cream. Only 2 customers in the dining room and no one at the drive thru company definitely wasting money on staff that does not want to work. I walked out.

I ordered a cake online on April 7th to pick up on April 13th. Called in the morning of April 13th and they didn’t even look at orders. They made the wrong cake, handwriting was horrible. Ordered a cappuccino blast while waiting. Took 35 minutes to make as drive thru takes priority over inside customers. Do not waste your time or money.