Embassy Suites By Hilton Hot Springs - Feedback

I booked my room online and selected my room. Before arriving to the hotel my room was changed. Upon checking in we could tell someone has sat on the bed and us...

Staff was great, front desk girl Lindsey was the sweetest and so helpful. The bar tender needs help at night for happy hour, poor girl ran her butt off overwhel...

The server name Weezie was very nice and Courteous and very friendly.Making sure the tables were empty and clean.Very polite with hotel guest. Also thanks to Ms...

Ms. V Ms. Weenie, outstanding cook very nice attitude

The bar is fantastically ran and very professional staff. Everything that came out of the kitchen was delicious. The shrimp tempura was crispy and the sauce set...

My wife came down with covid so I called and messaged Embassy Suites to cancel our stay. They never returned my calls or messages nor cancel my stay. They charg...

Easy located within walking of downtown Hot Springs so the location is fantastic. There is a free parking lot right across the street from the hotel because the...

The hotel was packed, with a large convention and the state basketball tournament next door. In my opinion, they are not staffed properly for crowds this large....

This hotel need an uplift! The room we had the couch squeaked when you moved. The double beds are full size not queen. The morning breakfast was a joke! No cere...

Decor is a bit older, but rooms were large and clean with large windows (some of which actually opened). Easy walk to town in nice weather. Parking was posted a...