Sugar Factory Indianapolis - Feedback

Not impressed. We had reservations but waited 40 min to be sat. Service was slow. Very noisy. They were playing all hip hop club music very loud. Extremely expe...

Birthday. WAY WAY overpriced for what you get. I mean ridiculously expensive

Reservation was sat on time, however, we did not see a menu or our server for almost ten minutes. Restaurant just got a new menu, but a lot of it was not availa...

Out of most food items. Quality of food was substandard. Underwhelmed by the atmosphere, food quality of gods and cost.

Barely any food. Incorrect order. Cold. Bad, bad, bad

Took well over an hour to get our food. Arrived cold and wrong. Drinks were not made correctly either. The manager did take care of everything but the drinks an...

We drove from Louisville to celebrate my daughter birthday. We were disappointed because the food wasnt good at all. It is very much overpriced and not worth it...

Wish they danced for birthdays, Friday night at 8 PM had a lot of empty tables atmosphere was way too bright for evening dining hours. We did witness two celebr...

Food quality for the price expectation/hype was a let down. You would think adding in a 20% “mandatory service charge” would reflect in your service, but it’s a...

Charges a 20% service charge without telling you before you sit down and request a cash tip on top of that. Ordered a 20 dollar martini that tasted terrible. Wh...